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Have a customer that needs help with an actuator


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bytraper



Joined: 31 Oct 2005
Posts: 195


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Have a customer that needs help with an actuator

Hey guys!

I have a non technical customer that's been given a task to complete that requires way more tech know how that he has.

The application is at Watsons Bay and involves an actuator that is only getting to 90% of where it needs to go. It doesn't sound like the actuator is broken, it sounds like a config/setup issue to me.

But he needs help and he'll obviously pay.
Anyone up for this one?



Cheers!



quote:
Hi,



Thank you for your time on the phone earlier,



Again I have some issues with the current Actuators on site. The actuators is not hitting at full span for the flood gate to

Reach its full 90 degree. It stops at about 400-500 mm off. We have taken over the project and this is what we have found.



We would like to rectify this issue , possibly with new actuators? Not too sure at this point as to why it isnít going at full span.

Installer for this project has stopped completely due to previous builder. We have not taken on the project to finish it for the client.



Is this something you could inspect? And resolve?

Post Wed Aug 28, 2019 1:36 pm 
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